Privacy Policy

This Privacy Policy ("Policy") describes how 777club ("777club", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("you", "Player") who access or use the 777club website and online gaming platform (the "Platform").

777club is committed to protecting the privacy and security of your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission (NPC) and the Philippine Amusement and Gaming Corporation (PAGCOR).

By registering an account or using the 777club Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions.

For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal information is 777club, operating the Platform at https://777club.one.

If you have any questions about how your personal data is handled, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

777club collects the following categories of personal data from players and Platform users:

We do not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance, in which case we will obtain your explicit consent.

777club collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, log files, and analytics tools.
• Third-party sources: Identity verification providers, payment processors, fraud prevention services, and regulatory databases where permitted by law.

777club uses your personal data for the following purposes:

• To create, verify, and manage your 777club player account.
• To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card.
• To verify your identity and age (21+) in compliance with PAGCOR requirements.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To operate, maintain, and improve the games and features available on the Platform.
• To administer bonuses, promotions, and loyalty programmes.
• To provide customer support and resolve disputes.
• To send you transactional communications (account notices, security alerts, withdrawal confirmations).
• To send you marketing communications about 777club promotions, where you have given consent or where permitted by law. You may opt out at any time.
• To monitor gaming activity for responsible gaming purposes, including identifying signs of problem gambling.
• To comply with applicable Philippine laws, PAGCOR regulations, and NPC guidelines.

777club processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, anti-money laundering laws (AMLA), and NPC regulations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and any optional data collection, where you have given clear and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

777club does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only where necessary and lawful:

7.1 Service Providers

Third-party vendors who assist in operating the Platform, including payment processors (GCash, Maya, banks), identity verification providers, cloud hosting services, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy law.

7.2 Regulatory Authorities

PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies where disclosure is required by law, court order, or regulatory directive.

7.3 Fraud Prevention & Security

Fraud prevention agencies and security services where we have a legitimate interest in protecting the Platform and other players from fraudulent activity.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 777club's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.

777club retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR and AMLA regulations.
• Financial transaction records: Retained for a minimum of five (5) years in compliance with anti-money laundering requirements.
• Gaming history: Retained for three (3) years for dispute resolution and regulatory audit purposes.
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation.

When personal data is no longer required, it is securely deleted or irreversibly anonymised in accordance with NPC-recommended data disposal procedures.

777club implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication options for player accounts, including OTP verification.
• Access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of Platform infrastructure.
• Intrusion detection systems and 24/7 security monitoring.
• Staff training on data privacy obligations and secure data handling practices.

In the event of a personal data breach that is likely to result in harm to affected individuals, 777club will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

777club uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the Platform to help us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity and protect account integrity.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777club Platform. 777club does not use third-party advertising cookies or cross-site tracking technologies.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 777club:

• Right to be informed: The right to know what personal data we collect and how it is used — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) calendar days. We may need to verify your identity before processing your request.

The 777club Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 777club does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the matter to PAGCOR as required. If you believe a minor has registered on the Platform, please contact us immediately at the details provided in Section 14.

777club reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

Where changes are significant, we will notify you by posting a prominent notice on the Platform or by sending an email to your registered address. Your continued use of the 777club Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

We encourage you to review this Policy periodically to stay informed about how 777club protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

• Email: privacy@777club.one
• General Support: support@777club.one
• Live Chat: Available 24/7 via the chat widget on the 777club Platform
• Response Time: We aim to acknowledge all privacy requests within 48 hours and resolve them within 30 calendar days

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.